Resource · Official appointments

Which German authority handles what?

Most newcomer tasks belong to one of about eight bodies, and the fastest way to solve a problem is to get it to the right one. Address matters go to the municipality, residence to the immigration office, tax to the Finanzamt, employment and child benefit to the federal employment agency, and insurance to your insurer.

Last verified: 19 September 2026 · Arrival

At a glance

Address and civil records
Your municipality (Bürgeramt, Standesamt)
Residence titles
Ausländerbehörde, locally responsible
Visas from abroad
German mission in your country of residence
Tax
Local Finanzamt; tax IDs from the BZSt
Jobs and child benefit
Bundesagentur für Arbeit and the Familienkasse

The bodies you will actually deal with

Responsibility at a glance
AuthorityWhat it handles
Bürgeramt / EinwohnermeldeamtAddress registration, deregistration, registration certificates
StandesamtCivil status: marriages, birth registrations, certificates
AusländerbehördeResidence permits, extensions, settlement permits, conditions on work
German missions abroadVisas and entry permissions before you arrive
FinanzamtIncome tax, tax returns, tax numbers for freelance and business activity
Bundeszentralamt für Steuern (BZSt)The personal tax identification number
Bundesagentur für ArbeitJobseeker registration, unemployment benefit, labour market matters
FamilienkasseChild benefit (Kindergeld)
KrankenkasseStatutory health insurance membership and cards
Deutsche RentenversicherungPension insurance records and claims
BeitragsserviceThe broadcasting contribution
Führerscheinstelle / Kfz-ZulassungsstelleDriving licences and vehicle registration

How responsibility is decided

Most of these bodies are locally responsible, meaning the office for your registered address handles your case. That is why moving between cities can change which immigration office, tax office or vehicle registration office deals with you.

A few are federal and identical everywhere: the tax identification number, child benefit administration and pension records sit at national level. For those, your address determines where letters go rather than who decides.

Official starting points

  • Make it in Germany — the federal portal for skilled workers and their families.
  • BAMF — the federal office for migration and refugees, for residence and integration topics.
  • Federal Foreign Office visa service — for entry and visa procedures.
  • BZSt — for the personal tax identification number.
  • ELSTER — the official portal for filing tax returns.
  • Bundesagentur für Arbeit — for jobseeking, benefits and child benefit.
  • Anerkennung in Deutschland — for recognition of foreign qualifications.
  • Your own city's website — for appointment booking, forms and local requirements.

Getting a stuck case moving

  • Confirm you are dealing with the responsible office for your registered address.
  • Put the request in writing with your file or reference number, and keep the sent copy.
  • Ask for a specific document or decision rather than an update.
  • If a deadline is at risk, say so in the letter and state the date.
  • If nothing moves, ask what the formal next step is — many decisions carry a stated objection period.

What happens next

  • You direct each task to the office that can actually decide it.
  • Written requests with reference numbers create a record you can rely on.
  • Local office pages give you the forms and appointment systems for your city.

How Burokrat helps

Workflow support

Reading the answer is the first half. Burokrat turns it into a tracked workflow:

  • A personalized step-by-step path for your situation
  • A document checklist that shows what is still missing
  • Progress tracking across connected tasks
  • Reminders for deadlines and appointment dates
  • Source-cited guidance, with the official page behind each step
  • Trusted partner discovery where a professional is genuinely needed
Find the right office

Burokrat names the responsible authority for each step in your path.

Related questions

How do I find my responsible immigration office?
It follows your registered address. Your city's website names the office and its area, and moving to another city can change it.
Can I use any Bürgeramt in my city?
In many cities yes, which is useful when appointments are scarce. Check your city's booking page, because practice differs.
Who do I contact if two offices give different answers?
Ask each for their answer in writing, citing the other. Written positions resolve contradictions far faster than repeated phone calls.

Official sources

Last verified: 19 September 2026

This page is general information about a German administrative process. It is not legal, tax or immigration advice and it does not replace a decision by the responsible authority. Rules, fees and processing times change, and practice differs between cities and offices — always check the official source linked above for your own case.

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